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Tech Moving Forward: Learn about GTPE's plan to resume in-person learning and events.

Coronavirus Updates

Information for the Georgia Tech Professional Education community related to the Coronavirus outbreak

Georgia Tech's response to the public health emergency continues to evolve, and the Institute remains open with modified operations. In an effort to continue to keep our community safe, we have put some safety measures in place and would like to provide you with as much detail as we have on each.

These FAQs are intended to answer questions from:

To learn more about the latest information and updates to Georgia Tech's campus operations, visit Coronavirus (COVID-19) Campus Response.

FAQ for Professional Development

Professional Development Learners
My company is prohibiting travel until further notice. Can I get a refund for a class I’m registered for that has not cancelled?

Yes. Please fill out our Withdrawal Request Form and email it to peregistration@gatech.edu and we will cancel your registration and will copy you on the refund request to our business office.

I’m registered for a course coming up soon. Is it still being held or will it be cancelled?

As of now, no classroom courses will be held in the Global Learning Center in Atlanta or on the Georgia Tech-Savannah campus until further notice.  Georgia Tech, in coordination with the University System of Georgia and the Department of Public Health, is monitoring the current situation and making determinations about course scheduling across all locations. GTPE is working with instructors to determine which courses can be made available via remote instruction. This is a fluid situation and things are changing daily. Please check the GTPE website at pe.gatech.edu for course dates and format. If you are registered for any of our upcoming courses, please rest assured that you will be notified via email immediately if your course is transitioned to remote delivery, postponed or cancelled. The most current information about Georgia Tech’s operational status during COVID-19 can be found at health.gatech.edu/coronavirus.

Are in-person classes being offered at any location?

As of now, no classroom courses will be held in the Global Learning Center in Atlanta or on the Georgia Tech-Savannah campus until further notice.  Georgia Tech, in coordination with the University System of Georgia and the Department of Public Health, is monitoring the current situation and making determinations about course scheduling across all locations. GTPE is working with instructors to determine which courses can be made available via remote instruction. This is a fluid situation and things are changing daily. Please check the GTPE website at pe.gatech.edu for course dates and format. If you are registered for any of our upcoming courses, please rest assured that you will be notified via email immediately if your course is transitioned to remote delivery, postponed or cancelled. The most current information about Georgia Tech’s operational status during COVID-19 can be found at health.gatech.edu/coronavirus.

How long will classes be offered remotely?

As of now, no classroom courses will be held in the Global Learning Center in Atlanta or on the Georgia Tech-Savannah campus until further notice.  Georgia Tech, in coordination with the University System of Georgia and the Department of Public Health, is monitoring the current situation and making determinations about course scheduling across all locations. GTPE is working with instructors to determine which courses can be made available via remote instruction. This is a fluid situation and things are changing daily. Please check the GTPE website at pe.gatech.edu for course dates and format. If you are registered for any of our upcoming courses, please rest assured that you will be notified via email immediately if your course is transitioned to remote delivery, postponed or cancelled. The most current information about Georgia Tech’s operational status during COVID-19 can be found at health.gatech.edu/coronavirus.

Will I be reimbursed for airfare or lodging that I arranged to attend a course that is now cancelled?

Changes to travel arrangements made by a learner or their employer will need to be handled directly with the airline or hotel.

Will I be notified when my class will be rescheduled?

Yes. If you are registered for any of our upcoming courses, please rest assured that you will be notified via email immediately if your course is transitioned to remote delivery, postponed or cancelled.

Are any online courses being cancelled or rescheduled?

Please check the GTPE website at pe.gatech.edu for the most current course dates and formats.

Are online classes being offered in place of in person classes?

GTPE is working with instructors to determine which courses can be made available via remote instruction. This is a fluid situation and things are changing daily. Please check the GTPE website at pe.gatech.edu for course dates and format.

What are virtual classes?

Virtual classes, or remote instruction, is when the classroom course is taught, with modifications, using videoconferencing tools to avoid the need for traveling to a specific location or classroom. 

My course was converted from classroom to online delivery. What do I need to do to access online course?

Contact your instructor for information on course access

Are there any requirements for accessing the online course (preferred browser to use)?

Contact your instructor for information on course access.

Professional Development Instructors
When can I reschedule my in-person classes at the Global Learning Center?

As of now, no classroom courses will be held in the Global Learning Center in Atlanta or on the Georgia Tech-Savannah campus until further notice.

When I can I reschedule my in-person classes at other locations? (Cobb, Savannah, etc.)

As of now, no classroom courses will be held in the Global Learning Center in Atlanta or on the Georgia Tech-Savannah campus until further notice.

Can I still teach in-person contract-courses at a company-location?

Yes. If the company decides they want to move forward with the course and the faculty member is willing to do it and comply with current travel and other restrictions in place by Georgia Tech, the state of Georgia, and federal policy, the course can proceed as normal.

Will my online course continue as planned?

Yes, existing online courses are continuing as planned.

What is the difference between online and virtual classes?

Online programs require significant preparation by faculty and development by instructional design and production teams to ensure learning outcomes can be achieved in an optimal way delivered in an online learning environment. Virtual classes, or remote instruction, is when the classroom course is taught, with modifications, using videoconferencing tools to avoid the need for traveling to a specific location or classroom.

What are my virtual options for teaching a class?

GTPE has created the services.gatech.edu site which is the hub for the Keep Teaching series of resources, training, and open office hours (Q&A) for faculty to learn the technology, tools, and participate in mock remote instruction workshops. Access faculty resources directly at services.gatech.edu > COVID-19 > Faculty/Staff

What do I need to do if I want to offer my face to face class in a virtual format?

The GTPE Ed Logistics team has an Agreement to Move Classroom-Based Courses to Remote Delivery that needs to be completed by the Instructor/Unit Administrator and submitted to the Portfolio Manager (PM). Once approved, the PM will request to schedule new course.

FAQ for Online and Distance Degree Students

Policies
Have your policies regarding grading and GPA changed because of the situation with COVID-19?

Based on the directive by the University System of Georgia (USG), Georgia Tech’s policies have not changed, but some adjustments have been made regarding how rules and regulations will be handled to reduce stress as you complete your work for the term. This information is available on the website of the Office of the Registrar

Can I get a Pass/Fail grade rather than a letter grade for my course(s) this semester?

Based on the USG directive on Spring 2020 grading in light of COVID-19, Georgia Tech will continue to follow established grading policies in place when the semester began, including changes to deadlines related to pass/fail grading. This means that the deadline to change the grade mode for a course(s), which was March 11, 2020, was not extended, and has passed.

Can I still withdraw from a course or courses without a petition to faculty?

The withdrawal deadline has been extended to May 2, 2020, so if you withdraw before this date, you will not be penalized. You will receive a "W" on your transcript, which has no negative impact to your student status or GPA.

If I withdraw from a course or courses, can I still get a refund?

The refund deadline of March 11, 2020 has passed. While you can still withdraw from a course without a petition to faculty until May 2, 2020, you cannot be refunded for the course.

Managing Coursework
If I am affected by COVID-19 and need some flexibility regarding my coursework, can Georgia Tech accommodate me?

While the online format enables us to continue delivering our programs despite the global crisis caused by COVID-19, we are mindful of the fact that you may be facing extraordinary challenges at this time. If you are impacted in any way, please reach out to us. Your safety is our priority. We urge you to take care of your personal needs and let your course instructor know if you need support with meeting course requirements.

Will my course schedule change?

We are doing our best to adhere to the original course schedules for online Master of Science and Professional Master’s programs but since circumstances are constantly evolving, we may need to make changes. You will be informed if any changes need to me made to your course schedules.

For distance learning Master of Science programs, which were livestreamed from classrooms, schedules will need to be adjusted to make up for the missed class time.

How long will it take for my instructor to respond to my request for flexibility regarding assignment deadlines?

Response times may be longer than usual as our faculty adjust to the challenges we’re all currently facing as a result of COVID-19. In addition to teaching their original online classes, our faculty have had to transition to remote instruction for residential students as well. During this time of change, as they adjust to the new situation, they may not be able to respond as quickly as usual. We ask for your patience. If you do not hear from your instructor after reaching out, please send a follow up email and copy our team of student advisors. See student advisor emails under “contacts” below.

Responding to Student Questions
Accreditation

The Georgia Institute of Technology is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award baccalaureate, masters, and doctoral degrees.

Contact the Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097 or call 404-679-4500 for questions about the accreditation of Georgia Tech Institute of Technology. Additional information can also be found on the SACSCOC website.

NC-SARA Approval

The Institute has been approved by the state of Georgia to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA).

NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. The State Authorization Reciprocity Agreement (SARA) is an agreement among member states, districts, and territories that establish comparable national standards for interstate offering of postsecondary distance education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state. SARA is overseen by a National Council and administered by four regional education compacts.

Contact and Advising
Are you still offering student advising during this time?

Yes. Our student advisors are available to you as before. Due to modified operations at Georgia Tech, our team is currently working remotely off campus. We are monitoring phone messages and returning calls as quickly as possible. For a faster response time, please consider emailing your program. See email addresses under “contact” below.

How do I contact you?

Our team of student advisors are available to answer your questions by email or by phone.

Online Master of Science in Analytics
omsanalytics@gatech.edu  
404-385-5700

Online Master of Science in Cybersecurity
omscybersecurity@gatech.edu 
404-894-2649

Professional Master’s Programs
pmase@gatech.edu
pmml@gatech.edu
pmosh@gatech.edu 
404-894-2489

Applications and Admissions
Have your application deadlines changed?

Application deadlines have not changed. They remain as follows:

Online Master of Science in Analytics and Online Master of Science in Cybersecurity

  • Fall: February 1 and March 15
  • Spring: June 15 and August 1

Professional Master’s Programs

  • Fall: March 1 and May 1
Will you still offer information sessions as planned?

Yes, information sessions for each program will be offered as planned.

Info sessions for Online Master of Science in Cybersecurity: 

  • May 19 at 1:00 p.m. EST
  • June 8 at 6:00 p.m. EST
  • July 6 at 1:00 p.m. EST

Info Sessions for Online Master of Science in Analytics:

  • April 23 at 1:00 p.m. EST
  • May 12 at 1:00 p.m. EST
  • June 4 at 1:00 p.m. EST
  • July 8 at 6:00 p.m. EST 
Will admission decisions be affected in any way?

At present, we do not foresee any changes to timeframes regarding admission decisions.

Do I still need to submit a TOEFL score or satisfy the English Language Proficiency requirement with my application?

The policy regarding the TOEFL/English Language Proficiency requirement has not changed.  If you are not a U.S. citizen or permanent resident, please review the English Language Proficiency page to consider your options for satisfying this requirement. Please note that until testing centers reopen, ETS is offering TOEFL tests that you will be able to take at home. 

Resources
Which resources can you suggest that can help me?

The following resources may be helpful to you. Please check this FAQ page regularly for updated information. 

General

Mental Health 

  • The Georgia Tech Counseling Center (GTCC) and Center for Assessment, Referral and Education (CARE) are committed to supporting the mental health and wellbeing of the Georgia Tech community.
  • Monitoring Coronavirus: This website provides information for the Georgia Tech community related to the Coronavirus outbreak.
  • Self-Care Resources: This Georgia Tech website provides resources for anxiety, depression, and stress.
  • CDC Advice on Managing Anxiety and Stress During Coronavirus Pandemic: The CDC has prepared a list of resources to help reduce stress for parents, responders, and people who have been released for quarantine.
  • Child Mind Institute Advice for Families: The website provides resources for families during the Coronavirus pandemic.
  • Veterans Crisis Hotline: 1-800-273-TALK (8255) and press 1 or text to 838255
  • The Veterans Crisis Line is a free, confidential resource that connects veterans 24 hours a day, seven days a week with a trained responder.
  • Crisis Text Line: Text “HELLO” to 741741. The Crisis Text hotline is available 24 hours a day, seven days a week throughout the U.S. The Crisis Text Line serves anyone, in any type of crisis, connecting them with a crisis counselor who can provide support and information.
  • Substance Abuse and Mental Health Services Administration (SAMHSA) Helpline: 1-800-662-HELP (4357). The SAMHSA Treatment Referral Helpline is a free, confidential, 24/7, 365-day-a-year referral and information service that helps people to locate treatment services in their area.
  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255). The National Suicide Prevention Lifeline provides free and confidential support 24/7 to those in suicidal or emotional distress.

FAQ for GTPE Staff

GTPE Staff
If I’ve tested positive for COVID-19, am I required to report it to GTPE or the Institute?

If you test positive for COVID-19, please immediately contact Stamps Health Center at covid19travel@health.gatech.edu or call the Georgia Tech Police Department at 404-894-2500.

If I’ve been in contact with someone who tested positive for COVID-19, am I require to report it to GTPE or the Institute?

If you’ve been exposed to someone who has tested positive for COVID-19 but you are not showing symptoms of illness, self-quarantine for 14 days. If you do not develop symptoms, you may return to work.

If you are symptomatic of COVID-19 or any general illness (using this decision tree infographic as a guide), CDC guidance requires that the following three conditions are met before you discontinue isolation:

  • No fever for 3 days
  • Improved symptoms
  • Allowing at least a week to pass since symptoms started
When will staff return to working in the office?

Guidance on returning to work in the office will be provided by each department.

How will I know how my schedule or responsibilities will change due to remote work?

Supervisors should communicate clearly regarding expectations and any changes in responsibilities while working remotely.

Is the GLC accessible at all? Will my Buzzcard still let me into the building?

Yes, the GLC is accessible however the directive from the Institute highly discourages staff from coming onto campus.  Your BuzzCard will still let you in and we are tracking the individuals who come into the facility.

What if I’ve left something at the office that I need later?

You must first receive approval from your department head and obtain the proper credentials needed to visit campus if stopped by a public safety official. Otherwise, please leave it until campus travel restrictions have been lifted.

Can staff come to work in the office if desired?

The Institute highly discourages staff coming to campus at this time.

If staff comes into the office, can they bring family or friends with them?

No. Georgia Tech is practicing social distancing and GTPE is limiting the number of people in the building at this time.

What if I’m expecting a package or mail? How is that being delivered, and can I retrieve it?

The preference is to delay the package/mail if possible.  If the item has already been shipped, notify GLC Operations Support Staff at gtpe-glcsupport@pe.gatech.edu. Please include the shipping company and anticipated delivery date and time so that Operations staff can be present to receive the package.

Are their recommendations/protocol for staff if they do come into the office to reduce risk of exposure/transmittal?

After arriving to your designated work area, wash your hands according to the CDC protocol.  Follow social distancing procedures while in the GLC.

Can GTPE student workers work remotely?

Yes, as long as they have worked with their supervisor to determine if their job responsibilities are able to be effectively completed working remotely.

Will the GLC be cleaned and sanitized before we return?

The cleaning and sanitizing practices will continue to follow a modified cleaning schedule until further direction from Georgia Tech Facilities.  The modified cleaning schedule includes fogging, misting, and surface touchpoint sanitizing twice daily.

Is HR at GTPE available for consultation?

GTPE HR representatives are available remotely for individual consultation via phone or BlueJeans.

I’m a manager and I’d like to review remote work protocol with my employee? What do I refer to for GTPE vs the Institute?

All employees should refer to hr.gatech.edu/teleworking-COVID for Institute guidance, as well as the GTPE Telework Guidelines tab on the GTPE Teams site for specifics related to the unit.

Am I required as a manager to put any remote work processes specific to my team in writing?

Supervisors should communicate clearly regarding expectations while working remotely. The GTPE Telework Guidelines tab on the GTPE Teams site is a preferred place to start with establishing the best practices for remote work at GTPE. Each supervisor can determine if a written plan is needed specific to that department and/or supervisor-employee.

My children are home now from school. Am I allowed time for homeschool and assisting them with their schoolwork during the day?

We are mindful of the fact that staff may be facing extraordinary challenges at this time. Supervisors and employees should discuss schedules during this time period to see how to best accommodate childcare, flex schedules, and working remotely. The GTPE Telework Guidelines tab on the GTPE Teams site is a preferred place to start with establishing the best practices for remote work at GTPE.

I have a parking permit and am working from home, can I get a refund? Will I be able to get a permit for the GLC when we return?

Guidelines for parking refunds, payroll deductions for public transit and other changes related to COVID-19 implications can be found at pts.gatech.edu/.

What if I’m non-exempt and my manager communicates a schedule that is less than my standard working hours due to limited operations?

The USG has implemented Non Closure Emergency Leave Procedures.  Detailed information on the procedures and eligibility requirements can be found at the following website: hr.gatech.edu/hg/item/633837. Employees who believe they will need to utilize the Non-Closure Emergency Leave should discuss the need for this leave with their managers for approval and contact a member of the PEHR team:

Will GTPE or the Institute notify me if a someone in my workplace tests positive for COVID-19?

Georgia Tech is notifying the faculty, staff and student community about positive tests on the Exposures and Health Alerts site at: health.gatech.edu/coronavirus/health-alerts.

FAQ for GLC Corporate Event Clients

Global Learning Center Corporate Event Clients
Are events being held at GLC?

Currently no events are being held in the Global Learning Center in Atlanta until further notice. Sales Managers are working with clients to reschedule existing events. Please contact your Sales Manager at 404-385-6203 or email at meetings@pe.gatech.edu to discuss your event details and we will work to accommodate you in whatever way we can.

When can I schedule an event at the GLC?

Currently no events will be held in the Global Learning Center in Atlanta until further notice.  Georgia Tech, in coordination with the University System of Georgia and the Department of Public Health, is monitoring the current situation and making determinations about event scheduling and staffing.  This is a fluid situation and things are changing daily. The most current information about Georgia Tech’s operational status during COVID-19 can be found at health.gatech.edu/coronavirus. Please contact your Sales Manager at 404-385-6203 or email at meetings@pe.gatech.edu to discuss your event details and we will work to accommodate you in whatever way we can.

What will the GLC cleaning and sanitizing practices be when events resume?

The cleaning and sanitizing practices will continue to follow a modified cleaning schedule until further direction from Georgia Tech Facilities.  The modified cleaning schedule includes fogging, misting, and surface touchpoint sanitizing twice daily.