Learning Series: Managing and Leading a Multigenerational Workforce

  • Overview
  • Course Content

Learning Series: Managing and Leading a Multigenerational Workforce

Course Description

Managers and organizational leaders are increasingly challenged with managing generational diversity in their workforces due to differing mindsets, work styles, and communication styles. Presented by Melissa Furman, MS, DBA, assistant dean for the James M. Hull College of Business at Augusta University, this seminar will provide strategies and recommendations for recruiting, retaining, and managing across generations and creating a work environment that aligns with the unique characteristics of multiple generations.  

Course Content


  • Identifying and describing generational cohort characteristics
  • Recruit, retain, and manage employees across generations

Who Should Attend

This seminar is designed for small business owners, corporate managers, HR professionals, business consultants, and novice and seasoned business professionals who are working to create and recognize the maximum amount of value in a business.

What You Will Learn

  • How to identify, describe, and differentiate generational cohort characteristics, communication, and work styles
  • Strategies for overcoming challenges experienced when working with employees from multiple generations

How You Will Benefit

  • Enhance employee relations, employee productivity, and management effectiveness.
  • Enhance employee recruitment and retention strategies.
  • Increase employee satisfaction and appreciation for diversity.
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    Taught by Experts in the Field
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We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

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  • Flexible Schedule
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