Professional Master's in Manufacturing Leadership (Online) - Student Resources
At Georgia Tech, we are committed to providing you with the support and opportunities needed to make the most of your student experience. You’ll have access to most of the same services as on-campus students. From academic advising to support services and enrichment opportunities, we’ll help you be successful from the first day until graduation.
We have listed below services available to you as a student. Many of the services are web-enabled to give you easier access. If you can’t find what you’re looking for, please click on the relevant button below to request help.
Request Academic Support
For current online students, the PMML program has dedicated academic advisors who are your primary contact for any academic- and program-related topics – from questions about course registrations to course withdrawals and drops, tuition, graduation, and more.Learn more
Request IT Technical Support
Need help with accessing your courses, student email, or Georgia Tech-provided tools? The Office of Information Technology (UOIT) offers current online students account troubleshooting and tech support, while also providing access to software and productivity tools.Learn more
Request More Information
Not a current online student, but have questions about the degree program, application process, or the online student experience? Our PMML Student Services Team can provide detailed information regarding degree requirements, application timelines, available resources for students, and more.Learn more
FREQUENTLY ASKED QUESTIONS
The program calendar is synchronous with the Georgia Tech registrar calendar.
Each course has predetermined assignment deadlines and exam dates shared with students via the course syllabus. In the rare event a proctored exam is scheduled, this would be conducted virtually with no need to identify a remote proctor.
Information Desk: 1-888-225-7804
The Georgia Tech Library provides students with many services besides borrowing privileges, including online access to eJournals, databases, and subject and personalized research assistance. Additionally, they offer online classes and events, along with in-demand online tutorials for their most popular classes, like Tableau and D3.
To start exploring the resources available for your discipline, check out the library’s research guides. The Document Delivery service delivers books and copies of articles from the Georgia Tech Library’s collection to current Georgia Tech online students at no charge.
To learn more about the library, search their extensive collection of services or chat with a librarian using our Online Chat feature on the library’s website.
BuzzPort is Georgia Tech’s primary student portal designed to help you interact with Georgia Tech services and campus colleagues. You can use this portal to track your financial aid application, transfer credit evaluations, and to stay in touch with offices on campus.
Canvas is the new learning management system (LMS) used by Georgia Tech for online courses. All classroom lectures will be captured, edited, and posted on Canvas for students to view. You’ll also be able to access your course syllabus, course content, assignments, and grades through this cloud-based platform.
DegreeWorks provides a comprehensive set of web-based academic advising, degree audit, and transfer articulation tools to help you and advisors negotiate curriculum requirements.
Students use the OSCAR portal to access their schedule of classes and other content in the Student Information System (SIS).
All online master’s students are given access to a Georgia Tech email address. Visit Passport to set up or change your Georgia Tech email address. Once your email is activated, you can access your email online at mail.gatech.edu and will use the same username and password for all Georgia Tech accounts.
BlueJeans allows you to instantly connect to live, face-to-face video conferences with any device. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. BlueJeans is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.bluejeans.com.
Students enrolled in Georgia Tech online courses have free access to Microsoft Office 365, a collection of services that allow you to collaborate and share your schoolwork. The service includes Office Online (Word, PowerPoint, Excel, and OneNote), unlimited personal cloud storage, and SharePoint sites. To see what’s included, visit the Office 365 Education product page, and then sign up with your Georgia Tech email address.
Skype for Business lets you connect with your fellow peers from around the world. You’ll be able to start conversations with IM, voice, or video calls as well as see when your contacts are available online. Skype for Business is included in your Microsoft Office 365 download.
WebEx is an online collaboration platform that facilitates on-demand, real-time, collaborative web meetings and conferences. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. WebEx is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.webex.com.
All students are required to sign the Academic Honor Code and are strongly encouraged to seek a full understanding of their instructors’ expectations regarding academic honor.
Anyone who is qualified is welcome to seek admission to Georgia Tech, and anyone who applies for and accepts admission can be confident that the policy and regular practice of the Institute will not discriminate against him or her on the basis of race, religion, sex, or national origin. The criteria used in determining each applicant’s eligibility for consideration can be found in the admission requirements.
A student may not apply for transfer credit until after matriculation at Georgia Tech. The courses to be transferred would typically be those appearing on the approved program of study form for the master’s degree. A doctoral student normally does not request transfer credit. The rules relative to and the process for obtaining transfer of credit for graduate-level courses can be found on the Registrar’s website.
The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records. All rights can be found on the Registrar’s website.
Georgia Tech desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students attending Georgia Tech through online classes who wish to resolve a grievance should follow the steps below.
Complaints should first be filed internally with the appropriate Georgia Tech authority and then, if necessary, to external authorities.
- Informal Process: Most complaints can be resolved within the University itself. This can be done initially by engaging in open communication with the individual directly involved. If the issue is not satisfactorily resolved, the next phase will be to contact the supervisor, department chair, or associate dean to investigate the issue. Our Student Services team can serve as a resource to help you through this process.
- Formal Process: If the informal process is unsuccessful in reaching a satisfactory resolution, the student is encouraged to complete the Institutional Grievance form to expedite a formal complaint with the University. Once the form is completed, it will be submitted to the Office of the Provost.
If a student feels that the issue was not resolved at the institutional level (Step 1), then they may file a complaint with the appropriate state agency.
Outside Georgia: Students living outside of Georgia may file a complaint their home state regulatory agency.
Additional Resources for Student Complaints
If the student is not satisfied with the solution provided by the University and the state, they may file a complaint with the University accreditation agency. Accrediting agencies will only review issues addressing significant non-compliance with agency standards, policies, or procedures. This is to be considered a last resort effort.
We know students face various challenges and demands on their time during the academic semester. If a student needs to step away from their studies at any time, they can do so by dropping or withdrawing from current courses. Students considering stepping away will need to coordinate this with their academic advisor.
All payments of tuition and fees are handled by the Bursar’s office. For instructions on how to pay, please visit the student payment portal.
The Georgia Tech Bursar’s Office processes refunds via EFT, also known as Direct Deposit, Monday through Friday. Refunds and overpayments are electronically disbursed to the student’s checking or savings account and should be in the students account on the following day or sooner. You are not always eligible for a refund when dropping a course, so please read over the refund policy.
All students should own a computer with these minimum requirements:
Form Factor: Notebook or desktop computer (a netbook or tablet should not be used as the primary computing device*.) A minimum of 6 hours of battery life is recommended.
Processor: 64-bit multi-core (quad-core or higher) Intel or AMD processor or better.
Memory: 16 GB or more. For best performance, install as much memory as affordable at the time of purchase.
Operating System: The newest version of Windows (10 or better) or MacOS (10.15 or better). As you progress through the degree program, continue updating to the newest version for better protection against cyber security risks; turning on automatic update can help with this. Before applying software and hardware updates, back up your computer (see below) and ensure the updates will work with your existing applications.
Browser: The newest version of Edge, Mozilla Firefox, or Google Chrome.
Primary Hard Drive: 256 GB minimum. You may work with large datasets, so the larger, the better. Solid-state drives (SSDs) are ideal because they’re much faster than hard-disk drives (HDDs).
Backup Device or Service: Having a quality backup of your important files is vital to your success as a student. Windows and MacOS have an optional built-in backup support (e.g., via Time Machine on MacOS). For students who would like to take advantage of it, we’ve negotiated a student discount for Crashplan (details at crashplan.com/gtstudent). OneDrive, provided by GT at no charge, is a great solution as well.
Free GitHub Repositories: Git is an industry-standard way for collaborative coding and version control; many companies now expect git familiarity from employees. As a Georgia Tech student, you can create unlimited repositories, which are great for group projects. Always set up repositories to be private (instead of public), and never put any sensitive information (e.g., passwords, AWS keys) in them. Criminals scan public repositories for such information and when they find it, it can lead to huge financial loss for victims. Therefore, use your credentials to run AWS jobs.
Networking: Wired connection via Ethernet NIC (1Gbe RJ45/Cat5e or better) or a Dual-Band (2.4 GHz/5 GHz) Wireless 802.11 ac-enabled computer and a reliable, fast network connection (recommended minimum 10Mbps down/4Mbps up).
Accessories: A laptop or desktop with a webcam and microphone (built-in or external). Also, although you aren’t required to use a headset with a microphone, they often help students communicate more clearly during video-conference sessions.
*Most netbooks and tablets (e.g., Apple iPad, Galaxy Tab, and others that run on an operating system designed specifically for the device) do NOT meet the minimum hardware requirements above. They tend to provide sufficient performance for basic tasks, such as web browsing or simple word processing; however, using courses’ technical software may not be possible.
Office of Information Technology (OIT) strives to offer the necessary tools for students to accomplish collaboration, research, scholarship, and innovation.
IT Resources for online master’s students
For generation information visits oit.gatech.edu or contact them at:
Office of Information Technology