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Professional Master's in Applied Systems Engineering

Now accepting applications for Fall 2019

Student Resources

At Georgia Tech, we are committed to providing you with the support and opportunities needed to make the most of your student experience. You’ll have access to the same wide range of services as on-campus students. From academic advising to support services and enrichment opportunities, we’ll help you be successful from the first day until graduation.  

We have listed a range of resources available to you as a student. Many of the services are web-enabled to give you easier access. If you can’t find what you’re looking for, please reach out to our Student Services Team

ESSENTIAL RESOURCES FOR ONLINE STUDENTS

Academics
Academic Calendar

The program calendar is synchronous with the Georgia Tech registrar calendar

Assessments

Each professor determines due dates for assignments and exams for each course. Georgia Tech recommends a one-week delay to professors, but they may alter this recommendation. If you feel meeting their deadline will be impossible for you, we advise you to withdrawal from your class(es) or request an extension from the professor. 

Georgia Tech Library

Information Desk: 1-888-225-7804 
Website: www.library.gatech.edu      

The Georgia Tech Library provides students with many services besides borrowing privileges including online access to eJournals and databases and subject and personalized research assistance.  

To start exploring the resources available for your discipline, check out the library’s research guides. The LENDS service delivers books and copies of articles from the Georgia Tech Library’s collection to current Georgia Tech online students at no charge. 

To learn more about the library, search our extensive collection of services or chat with a librarian using our Online Chat feature on the library’s website.  

Account Access
BuzzPort

BuzzPort is Georgia Tech’s primary student portal designed to help you interact with Georgia Tech services and campus colleagues. You can use this portal to track your financial aid application, transfer credit evaluations, and to stay in touch with offices on campus.  

Canvas LMS

Canvas is the new learning management system (LMS) used by Georgia Tech for online courses. All classroom lectures will be captured, edited, and posted on Canvas for students to view. You’ll also be able to access your course syllabus, course content, assignments, and grades through this cloud-based platform.

DegreeWorks

DegreeWorks provides a comprehensive set of web-based academic advising, degree audit, and transfer articulation tools to help you and advisors negotiate curriculum requirements. 

OSCAR

Students use the OSCAR portal to access their schedule of classes and other content in the Student Information System (SIS). 

Student Email

All online master’s students are given access to a Georgia Tech email address. Visit Passport to set up or change your Georgia Tech email address. Once your email is activated, you can access your email online at mail.life.edu and will use the same username and password for all Georgia Tech accounts. 

Collaboration Tools
BlueJeans

BlueJeans allows you to instantly connect to live, face-to-face video conferences with any device. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. BlueJeans is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.bluejeans.com

Microsoft Office 365

Students enrolled in Georgia Tech online courses have free access to Microsoft Office 365, a collection of services that allow you to collaborate and share your schoolwork. The service includes Office Online (Word, PowerPoint, Excel, and OneNote), unlimited personal cloud storage, and SharePoint sites. To see what’s included, visit the Office 365 Education product page, and then sign up with your Georgia Tech email address. 

Skype

Skype for Business lets you connect with your fellow peers from around the world. You’ll be able to start conversations with IM, voice, or video calls as well as see when your contacts are available online. Skype for Business is included in your Microsoft Office 365 download. 

WebEx

WebEx is an online collaboration platform that facilitates on-demand, real-time, collaborative web meetings and conferences. Connect with your professor during their office hours or use it as a collaborative tool with your peers for study sessions or group projects. WebEx is available for students enrolled in Georgia Tech online courses and can be accessed at gatech.webex.com

Honor Code and Policies
Academic Honor Code

All students are required to sign the Academic Honor Code and are strongly encouraged to seek a full understanding of their instructors’ expectations regarding academic honor. 

Admissions Policy

Anyone who is qualified is welcome to seek admission to Georgia Tech, and anyone who applies for and accepts admission can be confident that the policy and regular practice of the Institute will not discriminate against him or her on the basis of race, religion, sex, or national origin. The criteria used in determining each applicant’s eligibility for consideration can be found in the admission requirements. 

Transfer Credit Policy

A student may not apply for transfer credit until after matriculation at Georgia Tech. The courses to be transferred would typically be those appearing on the approved program of study form for the master’s degree. A doctoral student normally does not request transfer credit. The rules relative to and the process for obtaining transfer of credit for graduate-level courses can be found on the Registrar’s website

Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) protects the privacy of student education records. All rights can be found on the Registrar’s website

Student Complaints and Grievances

Georgia Tech desires to resolve student grievances, complaints, and concerns in an expeditious, fair, and amicable manner. Students attending Georgia Tech through online classes who wish to resolve a grievance should follow the steps below. 

Step 1  
Complaints should first be filed internally with the appropriate Georgia Tech authority and then, if necessary, to external authorities. 

  • Informal Process: Most complaints can be resolved within the University itself. This can be done initially by engaging in open communication with the individual directly involved. If the issue is not satisfactorily resolved, the next phase will be to contact the supervisor, department chair, or associate dean to investigate the issue. Our Student Services team can serve as a resource to help you through this process. 
  • Formal Process: If the informal process is unsuccessful in reaching a satisfactory resolution, the student is encouraged to complete the Institutional Grievance form to expedite a formal complaint with the University. Once the form is completed, it will be submitted to the Office of the Provost. 

Step 2 
If a student feels that the issue was not resolved at the institutional level (Step 1), then they may file a complaint with the appropriate state agency. 

Georgia: Students living in Georgia may file a complaint with the University System of Georgia as part of the 6.26 Application for Discretionary Review.

Outside Georgia: Students living outside of Georgia may file a complaint their home state regulatory agency

Additional Resources for Student Complaints 
If the student is not satisfied with the solution provided by the University and the state, they may file a complaint with the University accreditation agency. Accrediting agencies will only review issues addressing significant non-compliance with agency standards, policies, or procedures. This is to be considered a last resort effort. 

Registration and Payment
Withdrawal and Dropping Courses

Any student who wishes to drop a course must do so using by follow the instructions on the registrar’s website. The course will remain on the student’s schedule with a status of “courses dropped by student.” A grade of “W” will be assigned for the dropped course(s) at the end of the term. 

Any student, with the exception of active duty U.S. military personnel, who wishes to withdraw from the Institute must do so by following the instructions on the registrar’s website. All courses will remain on the student’s schedule with a status of “courses dropped by student.” A grade of “W” will be assigned for the dropped course(s) at the end of the term. 

Deadlines for individual course drops and for complete withdrawals from the Institute are posted on the Academic Calendar by term. 

Payments and Refunds

All payments of tuition and fees are handled by the Bursar’s office. For instructions on how to pay, please visit the student payment portal.   

The Georgia Tech Bursar’s Office processes refunds via EFT, also known as Direct Deposit, Monday through Friday. Refunds and overpayments are electronically disbursed to the student’s checking or savings account and should be in the students account on the following day or sooner. You are not always eligible for a refund when dropping a course, so please read over the refund policy

Technology
Technology Requirements for Professional Master's Degrees

Form Factor: Notebook (A netbook or tablet should not be used as the primary computing device*). A minimum of 4 hours of battery life is recommended.

Processor: 64 bit Multi-core processor or better. **

Memory: 8 GB or more. For best performance, we recommend that you install as much memory as affordable at the time of purchase.

Operating System: The recommend operating systems are Windows 7/8.1/10 or Mac OS X (10. / 10.11.13)

Browser:  The recommended browsers for web-based campus browsing would be Internet Explorer 11.x or Mozilla Firefox 46.x.x. Not all sites are viewable via Google Chrome.

Primary Hard Drive:  Minimum 128 SSD or 256GB Standard hard disk drive. (Note: check with your faculty/I.T. Admin to determine if greater storage capacity is needed.)

Backup Device or Service:  For local backup, an external hard drive with double the size of the internal hard drive or a subscription to a cloud based backup solution like Crashplan is needed.
Having a quality backup of your important files is vital to your success as a student. While external drives are acceptable forms of backup, cloud based solutions are also an excellent alternative.  A quality backup service will run continuously as you work and will back up your documents to a cloud based storage location. Even if your laptop becomes unavailable due to loss, theft, or physical failure, the files will have been saved and are fully recoverable. The cloud-based backup will be accessible from any computer with an Internet connection.

Networking:  Dual-Band (2.4 GHz/5 GHz) Wireless 802.11n capable.

System options:  A laptop with a webcam and microphone is recommended, or an external webcam, as well as a USB microphone and headphones. A PC headset with microphone is necessary for clear communication while on WebEx/BlueJeans conference.

*Note that most netbooks and tablets (e.g. Apple iPad, Galaxy Tab and others that run on an operating system designed specifically for the device) do NOT meet the minimum hardware requirements above. While they may initially provide sufficient performance for basic tasks such as web browsing or simple word processing, use of technical software in courses may not be possible.

**The use of VLAB (a Virtual Lab that provides GT students a way to access 'virtual machines' on campus and use software such as MATLAB and AutoCAD from any computer with Internet access) does not diminish these requirements. Your system will still need to independently support the required software, as you will have access to install a subset of the software locally to your notebook.

Student Technology Services

Office of Information Technology (UOIT) strives to offer the necessary tools for students to accomplish collaboration, research, scholarship, and innovation.  

IT Resources for online master’s students 

For generation information visits oit.gatech.edu or contact them at: 

Office of Information Technology 
Phone: 404-894-7173 
Email: support@oit.gatech.edu  

Questions?

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