MARCORLOGCOM: Logistics Education and Pathways: Supply Chain Management Principles

  • Overview
  • Course Content
  • Requirements & Materials

MARCORLOGCOM: Logistics Education and Pathways: Supply Chain Management Principles

Course Description

This course prepares students in the basics of supply chain and supply chain’s roles within organizations.  The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Course Content

SUPPLY CHAIN CONCEPTS                                            

SUPPLY CHAIN TECHNOLOGY                    


CUSTOMER SERVICE OPERATIONS                          


ORDER MANAGEMENT                                 


DEMAND PLANNING                                    

INVENTORY MANAGEMENT                                      



Requirements & Materials
Important Information

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After you complete your registration follow the "How to Access Your Course Content" instructions which display on the session details (summary) page for this course.

This is a self-paced online course.  You may register anytime while registration is open and will have access to the course through the published "Access Ends" date.

Session Details

What You Will Learn

  • Define supply chain management – flows, metrics, frameworks, goals, and organizational structures
  • Describe the various types of information systems and technology currently used in the supply chain
  • Describe how teams work together to create successful customer relationships
  • Summarize the customer satisfaction model
  • Discuss the difference between internal and external customers
  • Explain the difference between manufacturing and service operations
  • Recognize the steps in the procurement process
  • Understand that there are different types of buyer-supplier relationships
  • Define the concept of strategic sourcing
  • Explain why it is important to consider the total cost of ownership when making purchases
  • Categorize the different types of demand patterns
  • Discuss the importance of S&OP in the integrated supply chain
  • List several KPIs for successful inventory management
  • Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes)
  • Understand how different areas of product transportation affect the overall success of companies
  • Identify the challenges in establishing efficient and effective transportation processes within industries
  • Determine which modes of transportation are more cost effective in given situations and why
  • Demonstrate metrics used to measure transportation service quality and efficiency

The course schedule was well-structured with a mix of lectures, class discussions, and hands-on exercises led by knowledgeable and engaging instructors.

- Abe Kani


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