Systems Operations in Health and Humanitarian Response

Course Description

Despite having common goals, often the lack of cooperation and coordination between humanitarian organizations results in procurement and allocation inefficiencies. As a result, a systems view of a humanitarian effort is needed to ensure appropriate use of scarce resources to meet the goals at hand. This course will focus on conceptual and modeling skills to understand and effectively manage humanitarian response from a systems perspective. Models will address system characteristics (e.g. demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies and reliably measuring and evaluating system performance.

Course ID: LOG 5003P
Course Format: Classroom

Important Course Information

This course is taught in a classroom but includes an online pre-course to be completed before the classroom session begins.

Access to the content for this course requires you to set up a password for your Georgia Tech (GT) account different from your account and password on this website.  

After you complete your registration follow the "How to Access Your Course Content" instructions which display on the section details (summary) page for this course.

Available Classroom Sections

There are no available sections for this course. Please check back later.

View previous sections
View Previous Sections
CRN Start date End date Format Location Cost
15184 May 15, 2015 May 16, 2015 Classroom Atlanta, Georgia $2,400
16434 May 13, 2016 May 14, 2016 Classroom Atlanta, Georgia $2,400
17366 May 19, 2017 May 20, 2017 Classroom Atlanta, Georgia $2,400
18362 May 18, 2018 May 19, 2018 Classroom Atlanta, Georgia $2,400

Special Discounts

  • Register and pay for all three required Health and Humanitarian Supply Chain Management Certificate courses and receive a discount of $400 off per course. Enter coupon code SCL-HHS at checkout.
  • Returning students of the Supply Chain & Logistics Institute (SCL) courses or alumni of GT EMIL and MSSCE programs are eligible to receive a 10% discount. Enter coupon code SCL-Alum at checkout.
  • Members of certain organizations are eligible to receive a 10% discount. Enter coupon code SCL-Org at checkout.

Review coupon instructions for more information.

Who Should Attend

Tactical and strategic members of non-governmental organizations, private corporations involved in the humanitarian relief efforts, U.S. federal government employees, U.S. state or local government employees, humanitarian foundation members, program managers, directors of field operations, disaster relief managers, director of logistics and inventory, and logistics officers

How You Will Benefit

  • Describe and model the impact of demand dependencies among the many partners within a health or humanitarian response.

  • Identify methods for mitigating or reducing inventory variability and costs through information sharing among supply chain partners.

  • Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes.

  • Describe the strategic behavior of decision makers and the impact of the market (or contract) structure on the participant's actions and the overall system dynamics.

  • Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.


  • Coordination and collaboration

  • Incentives

  • Systems analysis

  • Dependent demand

  • System interactions

  • Performance measurement



  • Readings, case studies, spreadsheet files and lecture slides


  • Laptop with Microsoft Excel and wi-fi capability

For Course-Related Questions

Please contact the course administrator: Joscelyn Cooper