Systems Operations in Health and Humanitarian Response
Despite having common goals, often the lack of cooperation and coordination between humanitarian organizations results in procurement and allocation inefficiencies. As a result, a systems view of a humanitarian effort is needed to ensure appropriate use of scarce resources to meet the goals at hand. This course will focus on conceptual and modeling skills to understand and effectively manage humanitarian response from a systems perspective. Models will address system characteristics (e.g. demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies and reliably measuring and evaluating system performance.
Tactical and strategic members of non-governmental organizations, private corporations involved in the humanitarian relief efforts, U.S. federal government employees, U.S. state or local government employees, humanitarian foundation members, program managers, directors of field operations, disaster relief managers, director of logistics and inventory, and logistics officers
How You Will Benefit
Describe and model the impact of demand dependencies among the many partners within a health or humanitarian response.
Identify methods for mitigating or reducing inventory variability and costs through information sharing among supply chain partners.
Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes.
Describe the strategic behavior of decision makers and the impact of the market (or contract) structure on the participant's actions and the overall system dynamics.
Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.
Coordination and collaboration
Readings, case studies, spreadsheet files and lecture slides
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