Speak English Professionally: In Person, Online and On the Phone

Open Online

Course Description

This 5-week course will boost your English speaking skills. You will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will prepare and give a "sales pitch", introducing a product or service. Throughout the course, you will change how you speak English and you will become more fluent and accurate when you speak. You will demonstrate culturally appropriate body language and tone. As you work through the course, you will complete self- and peer-evaluations. Through a combination of lectures, comprehension and vocabulary quizzes, practice and performance, you’ll gain the skills and confidence to communicate well in English, anywhere in the world.

How You Will Benefit

  • Improve your pronunciation and fluency
  • Increase your English vocabulary
  • Identify how culture influences your speech
  • Use culture to help you speak correctly
  • Demonstrate the best body language for different cultural settings
  • Know statements, questions and responses for different settings and situations

Ready To Get Started?

This Open Online course is brought to you in partnership with Coursera, an online learning platform. If you’re ready to register now, you will be directed to the Coursera website.


Register on Coursera


  • Week 1: Communicate in Person: The Power of Face-to-Face Connections
  • Week 2: Meet and Talk Online
  • Week 3: Powerful Phone Talk
  • Week 4: Keys to a Strong Interview
  • Week 5: Put it all Together: Presentations

Technology Requirements

Verify you meet the minimum technology requirements for this section.