ISO 9001:2015 Internal Quality Auditing

  • Overview
  • Course Content
  • Requirements & Materials

ISO 9001:2015 Internal Quality Auditing

Course Description

Implementing an internal auditing process can benefit your company in problem solving, targeted decision making, and overall product performance. This is a two-day course will provide you the tools and techniques to evaluate your organization’s ability to meet the requirements of ISO 9001:2015 while adding measurable value to the organization.

Course Content


  • Connection of ISO 9001:2015 to key business concepts
  • How to increase employee understanding during the audit
  • Types of evidence specifically related to requirements
  • Common misinterpretations and how to avoid them
  • Reviewing ISO requirements exercise


  • Requirements that can be used during the audit
  • Objective versus subjective evidence
  • Recognizing audit trails that lead to objective evidence
  • Writing audit results that include clear requirements and evidence
  • Audit tools exercise
  • Classifying types of evidence assessment


  • The characteristics of an audit schedule
  • Developing an audit plan
  • Examining a sample audit report exercise
  • Dividing an audit into logical phases
  • Logistical considerations
  • Open meeting, closing meeting, and team meeting
  • Practicing an interview exercise


  • The benefits of an audit checklist
  • Raw materials needs for an effective checklist
  • Creating a checklist with company documents
  • Recording evidence on a checklist
  • Different styles of checklists, along with their strengths and weaknesses
  • Preparing a checklist and practicing an interview assessment


  • Identifying positives
  • Writing nonconformities
  • Identifying findings assessment
  • The role of "observations" in an audit
  • Writing an audit report
  • Audit recordkeeping


  • What constitutes effectiveness?
  • How to verify a corrective action
  • Timing considerations
  • True problem causes versus restatement of symptoms
  • Effective action on causes
  • Sustaining the improvement
  • Following up corrective action exercise
Requirements & Materials

Required (student must provide)

  • A digital check-out copy of the standard ISO 9001:2015 Quality Management Systems – Requirements will be provided for use with the pre-course and during the course.

  • The standard may be purchased through the American National Standards Inst. (ANSI) ( and/or American Society for Quality (ASQ) (  

Provided (student will receive)

  • Student notebooks 

Session Details

  • Special Discounts: Register two or more people from your organization and receive a 10% group discount. Enter the coupon code MULTI at checkout. Review coupon instructions for more information.

Who Should Attend

This course is designed for those who want to become internal auditors, as well as those who will set up internal auditing systems, such as quality managers. Those who have been designated as internal auditors, such as production supervisors, operators, and technicians will also benefit.

Manufacturing professional participating in training course

What You Will Learn

  • Auditing tools
  • How to develop an audit plan
  • Follow up corrective action
  • How to identify which requirements apply to a given set of findings
Working professional creating process mapping flowchart on computer

How You Will Benefit

  • Recognize problems with your auditing systems and create solutions.
  • Build opportunities for improving your practices.
  • Boost your business’ bottom line.
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  • Taught by Experts in the Field icon
    Taught by Experts in the Field

The course schedule was well-structured with a mix of lectures, class discussions, and hands-on exercises led by knowledgeable and engaging instructors.

- Abe Kani


We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

  • Save Money
  • Flexible Schedule
  • Group Training
  • Customize Content
  • On-Site Training
  • Earn a Certificate
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