Supply Chain Fundamentals: Manufacturing and Service Operations (Online)

Course Description

This course prepares students in the basics of manufacturing and service operations and their role within an organization’s overall supply chain. The course includes presentations of the following concepts; defining the role of manufacturing and service operations, linkages between market requirements and the selection of manufacturing processes, facility location strategies, and facility layout, the importance of production planning and control in synchronizing operations, the importance of quality management and performance measurement, and the role of emerging technologies in operations.

Important Course Information

This is a self-paced online course.  You may register anytime before the published registration deadline and will have access to the course through the published "Access Ends" date.

Access to the content for this course requires you to set up a password for your Georgia Tech (GT) account different from your account and password on this website.  

After you complete your registration follow the "How to Access Your Course Content" instructions which display on the section details (summary) page for this course.

Available Online Sections

Access Begins Access Ends Registration Deadline Format Cost CRN
Section Details Dec 18, 2017 Dec 18, 2018 Jun 18, 2018 Online $350 18512
View previous sections
View Previous Sections
CRN Start date End date Format Location Cost
15836 Oct 1, 2015 Sep 30, 2016 Online $350
16498 Apr 2, 2016 Apr 2, 2017 Online $350
16782 Sep 4, 2016 Sep 4, 2017 Online $350
17596 Mar 8, 2017 Mar 4, 2018 Online $350

Who Should Attend

  • Sourcing Analysts, Supervisors, Managers, Clerks, Representatives, Agents, Leads, and Specialists
  • Procurement Analysts, Supervisors, Managers, Agents, Clerks, Leads, Representatives, and Specialists
  • Contract Development Specialists, Agents, Clerks, Leads, Representatives, and Supervisors
  • Buyers, Senior Buyers
  • Buyer/Planners
  • Purchasing Analysts, Representatives, Supervisors, Managers, Agents, Clerks, Leads, and Specialists
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists, Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Manufacturing planners, supervisors, clerks, analysts, directors, engineers, controllers, superintendents, foremen
  • Industrial engineers
  • Plant engineers, planners, supervisors, clerks, analysts, directors, controllers, superintendents, foremen
  • Inventory Planners
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

How You Will Benefit

Participants will gain a solid understanding of the basics of manufacturing and service operations and the role of manufacturing & service operations within an organization’s overall supply chain. The course prepares students to be effective in entry-level and supervisory roles in manufacturing & service operations. The course may also be beneficial to executives new to manufacturing & service operations field as the course provides a solid overview of the basics of the field. The course also prepares students to take the national CSCMP/LINCS (Leveraging, Integrating, Networking, Coordinating Supplies) certification exam in Manufacturing & Service Operations.


  • Learning Block 1 – Manufacturing and Services Management Overview
  • Learning Block 2 – Strategic Considerations in Manufacturing
  • Learning Block 3 – Production Planning and Control
  • Learning Block 4 – Operations Management Improvement Techniques
  • Learning Block 5 - Manufacturing Service Related Operations
  • Learning Block 6 – Assessing Performance
  • Learning Block 7 – Systems and Technology



  • Computer with speakers to access online content


  • Access to online course content and optional reading materials until the course end date

For Course-Related Questions

Please contact the course administrator: Tim Brown

Technology Requirements

Verify you meet the minimum technology requirements for this section.