Distribution Operations Analysis and Design Certificate

The requirement for high levels of customer service, increasing numbers of Stock Keeping Units (SKUs), and high labor costs have dramatically increased the complexity of warehouse operations. It is no longer sufficient to manage a warehouse based on a simple, arbitrary “ABC” classi...

This course will demonstrate how warehouse operations are a key enabler to a successful supply chain implementation and the starting point for a transformation. It is critical to manage safety, quality and efficiency. Learn to leverage the lean supply chain modifications to improve custom...

A well-planned warehouse layout will help you reduce operating costs by improving warehouse processes and inventory control. In this course, you will learn to apply field-proven techniques, which focus on layout planning, methods selection, space optimization, and material handling to mak...

Airport City Academy is an intensive, two-day course that equips you with the tools you need to develop successful airport real estate projects. The integrated course curriculum combines rigorous in-class training modules with site visits to airport city developments. A unique mix of theory an...

The ability to write a compelling business case is a core competency for effective leaders. A business case is a critical requirement before committing to projects, new products, or other investments. It is also an argument that needs to convince the recipient to invest in this undertaking rat...

Category Management and Sourcing Leadership is designed to deepen your knowledge base of core activities in the procurement and supply management function. The program covers the sourcing process, specifications gathering, common bid package alternatives, cross-functional collaboration, and su...

Contracting and Legal Oversight provides you with a holistic and integrated understanding of contract law, contract types, key industry standard contract terms, and contract structure to improve your confidence when creating or modifying contract documents. The program is geared to reinforce s...

As supply chain (SC) executives become more instrumental in supporting long-term strategic objectives for their firms, they need to complement traditional SC operational knowledge with a more strategic view of their role in delivering aligned results to the business. This course addresses this...

Essentials of Negotiations and Stakeholder Influence level-sets your understanding of negotiation influence and strengthens preparation, planning, and execution activities involved with both simple and complex negotiations. The program includes industry techniques and tools for traditional sup...

This course is designed for early- or middle-stage career professionals who are or will be responsible for executing organizational strategy with an integrated view of the organization including professionals from distribution and logistics, production, procurement and operations. The approach...

This course provides a holistic view of corporate profitability and supports effective complexity management. Learners will discover the challenges of today’s operating environment with big data, cross-functional consensus, and strategies that impact profitability. Gain an understanding o...

This course is designed to provide learners with an understanding of the complexities of global trade, its impact on logistics, and key areas of concern for international logistics managers. Key topics that you will investigate in this course include Incoterms, global trade compliance, harmoni...

Inventory Management for Service Operations is a two-day course that provides an overview of theories and methods used for managing inventory in the service sector (e.g. utilities, airlines, rail, etc.). Unlike conventional inventory management for manufacturing work-in-process (WIP) and finis...

The efficient flow of inbound materials through your supply chain can have a significant impact on cost, quality, service, and delivery to your customer. With continued pressures from globalization, market volatility, and innovation expectations, companies are extending their reliance on lean ...

Transforming an organization from traditional thinking to "lean thinking" requires leadership. The core focus of this course builds upon your knowledge of strategic and tactical implementation of the lean supply chain, and aims to build you into a lean leader. This is critical in ord...

This course provides an introduction to the field of material handling, including systems analysis, equipment selection, and the relationship of material handling to other activities and operations of the industrial plant or warehouse. It is also an excellent refresher course for those who wan...

This course prepares you for the basics of transportation operations and analysis. Throughout the course, you’ll review the key elements of transportation such as modes of transportation, transportation procurement, cost minimization techniques, the role of ports in global logistics, and...

Be more effective in your entry-level or supervisory roles in customer service and order management! This course prepares learners for all aspects of customer service operations. Gain a solid understanding of the role of customer service within an organization’s overall supply chain. Disc...

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Be more effective in your entry-level or supervisory roles in customer service and order management! This course, delivered in Spanish prepares learners fo...

An organization's success depends on the principles of effective supply and demand. Gain knowledge of the basics of demand planning and the role of demand planning within an organization’s overall supply chain. This fundamental course includes presentations of the key elements of dem...

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An organization's success depends on the principles of effective supply and demand. Gain knowledge of the basics of demand planning and the role of demand p...

This course covers the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. You will learn the key elements of inventory control and management, including inventory cost components, types and uses of inv...

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This course covers the basics of inventory control and management operations and the role of inventory management within an organization’s overall sup...

This course prepares you for the basics of manufacturing and service operations and for your role within an organization’s overall supply chain. The course includes presentations of defining the role of manufacturing and service operations, linkages between market requirements and the sel...

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This course prepares you for the basics of manufacturing and service operations and for your role within an organization’s overall supply chain. The ...

Gain a solid foundation in the basics of supply chain and its roles within organizations. This course reviews supply chain management and the various domains within supply chain, such as customer service, manufacturing and service operations, order management, procurement and supply management...

Gain a solid foundation in the basics of supply chain and its roles within organizations. This course reviews supply chain management and the various domains within supply chain, such as customer service, manufacturing and service operations, order management, procurement and supply management...

This course prepares you in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. You will discover the key elements of sourcing and procurement, including strategic sourcing, supplier management, negotiation...

This course prepares you in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. You will discover the key elements of sourcing and procurement, including strategic sourcing, supplier management, negotiations, con...

This course prepares you for the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as modes of transportation, transportation technology, company roles an...

This course prepares you for the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as modes of transportation, transportation technology, company roles and oper...

This course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the supply chain. You will review the physical, technological, process, and safety considerations of warehouse/distribution operations. Additionally, you...

This course, delivered in Spanish, is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the supply chain. You will review the physical, technological, process, and safety considerations of warehouse/distribution operat...

Complex supply-chain transformation requires managing resources from many different departments. The supply-chain project manager must ensure internal and external stakeholder alignment, mitigate large amounts of risk, and implement communication, risk mitigation, and change management plans t...

Supply-chain management projects can span a wide range of project types: strategy, network analysis, facility design and build, technology selection and implementation, and continuous process improvement initiatives. In this course, you will gain an overview of project management methodologies...

To keep pace with the continuous moves toward outsourcing of operations and the advancement of technology, companies need to focus on selecting the right suppliers and partnerships to provide the most value to their customers and to remain profitable. This course provides a deeper understandin...

In today’s global economy, operating risks are increasingly on the minds of executives. The specific context of operating risk can range from general areas of business continuity to the effects of natural disasters. In this course, you will gain a solid understanding of supply chain risk ...

Effective planning of transportation and distribution networks has become more complex. This change is driven by increasing customer requirements; the expansion of global sourcing, security, and regulatory requirements; volatile fuel costs; and more. In this course, you will gain an under...

This course focuses on defining, executing, and improving the Sales and Operations Planning (S&OP) process. Learners will be introduced to the appropriate stakeholders of S&OP, the importance of S&OP to corporate performance, S&OP cadence, and the use of decision support tools ...