Supply and Demand Planning Certificate

This course provides a holistic view of corporate profitability and supports effective complexity management. Learners will discover the challenges of today’s operating environment with big data, cross-functional consensus, and strategies that impact profitability. Gain an understanding o...

In today’s global economy, operating risks are increasingly on the minds of executives. The specific context of operating risk can range from general areas of business continuity to the effects of natural disasters. In this course, you will gain a solid understanding of supply chain risk ...

This course focuses on defining, executing, and improving the Sales and Operations Planning (S&OP) process. Learners will be introduced to the appropriate stakeholders of S&OP, the importance of S&OP to corporate performance, S&OP cadence, and the use of decision support t...

Corporations often struggle with a lack of alignment between financial goals and operational metrics. Additionally, today’s information technology often overwhelms management with data and metrics. In this three-day course, you will develop effective supply chain performance measurement p...

As supply chain (SC) executives become more instrumental in supporting long-term strategic objectives for their firms, they need to complement traditional SC operational knowledge with a more strategic view of their role in delivering aligned results to the business. This course addresses this...

This course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the supply chain. You will review the physical, technological, process, and safety considerations of warehouse/distribution operations. Additionally...

Gain a solid foundation in the basics of supply chain and its roles within organizations. This course reviews supply chain management and the various domains within supply chain, such as customer service, manufacturing and service operations, order management, procurement and supply manag...

This course prepares you for the basics of transportation operations and the role of transportation within an organization’s overall supply chain. The course includes review of the key elements of transportation such as modes of transportation, transportation technology, company roles an...

Be more effective in your entry-level or supervisory roles in customer service and order management! This course prepares learners for all aspects of customer service operations. Gain a solid understanding of the role of customer service within an organization’s overall supply chain. Disc...

This course prepares you in the basics of supply management and procurement operations and the role of procurement within an organization’s overall supply chain. You will discover the key elements of sourcing and procurement, including strategic sourcing, supplier management, negotiations...

An organization's success depends on the principles of effective supply and demand. Gain knowledge of the basics of demand planning and the role of demand planning within an organization’s overall supply chain. This fundamental course includes presentations of the key elements of dem...

This course covers the basics of inventory control and management operations and the role of inventory management within an organization’s overall supply chain. You will learn the key elements of inventory control and management, including inventory cost components, types and uses of inv...

This course prepares you for the basics of manufacturing and service operations and for your role within an organization’s overall supply chain. The course includes presentations of defining the role of manufacturing and service operations, linkages between market requirements and the sel...

Learning the fundamentals is the first step in advancing your supply chain. In this first course, explore the principles and tools of lean thinking and see your operations from a new vantage point. From concepts like standardization and process thinking, to tools like value stream maps and das...

One of the most misunderstood elements of Lean thinking is that Lean is primarily about effective supply chain management. Therefore, we need to be able to answer the question “how does Lean apply to the supply chain?” Connecting Lean to supply chain management is the core purpose ...

Transforming an organization from traditional thinking to "lean thinking" requires leadership. The core focus of this course builds upon your knowledge of strategic and tactical implementation of the lean supply chain, and aims to build you into a lean leader. This is critical in ord...