Supply Chain Fundamentals: Supply Chain Management Principles (Online)

Course Description

This course prepares students in the basics of supply chain and supply chain’s roles within organizations. The course includes defining supply chain management and the various domains within supply chain (i.e., customer service, manufacturing and service operations, order management, procurement and supply management, demand planning, inventory management, warehousing operations, and transportation operations). It includes an explanation of how the supply chain supports organizations’ strategic and financial goals.

Important Course Information

This is a self-paced online course.  You may register anytime before the published registration deadline and will have access to the course through the published "Access Ends" date.

Access to the content for this course requires you to set up a password for your Georgia Tech (GT) account different from your account and password on this website.  

After you complete your registration follow the "How to Access Your Course Content" instructions which display on the section details (summary) page for this course.

Available Online Sections

Access Begins Access Ends Registration Deadline Format Cost CRN
Section Details Jan 4, 2018 Jan 4, 2019 Jul 3, 2018 Online $350 18513
View previous sections
View Previous Sections
CRN Start date End date Format Location Cost
15736 Jun 29, 2015 Jun 29, 2016 Online $350
16492 Dec 30, 2015 Dec 30, 2016 Online $350
16709 Jul 1, 2016 Jul 1, 2017 Online $350
17492 Jan 2, 2017 Jan 2, 2018 Online $350
17724 Jun 23, 2017 Jul 2, 2018 Online $350

Who Should Attend

  • Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
  • Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
  • Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
  • Business and Systems Analysts
  • Supply Chain Education and Human Resource Management personnel
  • Inventory Planners
  • Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
  • Order Management Supervisors, Managers, Analysts
  • Demand Planners, Supply Planners, Forecast Analysts, Forecasting Managers
  • Manufacturing analysts, Manufacturing supervisors, Manufacturing clerks, Manufacturing Managers
  • Service Operations supervisors, Service Operations Managers
  • Inventory Managers, Inventory Clerks, Inventory Analysts
  • Inventory Cycle Counters
  • Transportation Planners, Transportation Clerks, Transportation Analysts, Transportation Managers

How You Will Benefit

  • Define supply chain management – flows, metrics, frameworks, goals, and organizational structures
  • Describe the various types of information systems and technology currently used in the supply chain
  • Describe how teams work together to create successful customer relationships
  • Summarize the customer satisfaction model
  • Discuss the difference between internal and external customers
  • Explain the difference between manufacturing and service operations
  • Recognize the steps in the procurement process
  • Understand that there are different types of buyer-supplier relationships
  • Define the concept of strategic sourcing
  • Explain why it is important to consider the total cost of ownership when making purchases
  • Categorize the different types of demand patterns
  • Discuss the importance of S&OP in the integrated supply chain
  • List several KPIs for successful inventory management
  • Articulate some of the key operations of a warehouse (e.g., receiving, storage, product placement, filling orders, and order picking processes)
  • Understand how different areas of product transportation affect the overall success of companies
  • Identify the challenges in establishing efficient and effective transportation processes within industries
  • Determine which modes of transportation are more cost effective in given situations and why
  • Demonstrate metrics used to measure transportation service quality and efficiency


  • Learning Block 1 – Supply Chain Concepts
  • Learning Block 2 – Supply Chain Technology
  • Learning Block 3 – Managing Customer Relations
  • Learning Block 4 – Customer Service Operations
  • Learning Block 5 – Introduction to the Supply Chain Game
  • Learning Block 6 – Manufacturing and Service Operations
  • Learning Block 7 - Order Management
  • Learning Block 8 – Review Supply Chain Game with Instructor Round I
  • Learning Block 9 – Review Supply Chain Game with Instructor Round II
  • Learning Block 10 – Review Supply Chain Game with Instructor Round III
  • Learning Block 11 – Procurement and Supply Management
  • Learning Block 12 – Demand Planning
  • Learning Block 13 – Inventory Management
  • Learning Block 14 – Warehousing Operations
  • Learning Block 15 – Transportation Operations



  • Computer with speakers to access online content


  • Access to online course content and optional reading materials until the course end date

For Course-Related Questions

Please contact the course administrator: Tim Brown

Technology Requirements

Verify you meet the minimum technology requirements for this section.