Professional Communication Pitfalls for Manufacturing Leaders

  • Overview
  • Requirements & Materials
Overview

Professional Communication Pitfalls for Manufacturing Leaders

Course Description

Employer demand for durable skills, including effective communication experience, remains high. This 90-minute, self-paced course reviews the complexity of workplace communications and how the relationships between speakers, word choices, and delivery styles can impact the way messages are received. As an example, using negative language or unnecessarily complex vocabulary can lead to misunderstandings and be perceived as an insult or attack. The course also highlights considerations for using specialized language, like jargon, slang, idioms, and buzzwords, that require unique cultural and technical contexts. Course participants can leverage this content to become more effective communicators by avoiding negative, overly complex, and specialized language in workplace conversations.

Requirements & Materials

Materials

REQUIRED (Student must provide):

  • Internet
  • Audio/sound

 

Who Should Attend

This course is designed for managers, supervisors, operations managers, plant managers, and plant engineers with new communications responsibilities. This includes new managers and those ready to move into a management role. 

Adult learners discussing as a group in a classroom setting

What You Will Learn

  • Personality differences and communication
  • Gossip and bias
  • Review of rumors, bias, and conflict
  • Expressions and jargon
  • Review of expressions and jargon
  • Formality and clarity
  • Miscommunications and leadership
Three logistics professionals collaborating over computer in warehouse

How You Will Benefit

  1. Analyze how personality differences can lead to communication challenges.
  2. Evaluate the impact of gossip and rumors on workplace communication.
  3. Identify and avoid the use of biased language in professional settings.
  4. Assess how unfamiliar expressions influence workplace interactions.
  5. Examine the effects of jargon and specialized language on team communication.
  6. Compare communication styles based on coworker relationships.
  7. Understand the importance of clarity in workplace messaging.
  8. Apply strategies to foster inclusive and effective communication.
  9. Learn how workplace miscommunications can happen at any level, even in leadership. 
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    Taught by Experts in the Field

TRAIN AT YOUR LOCATION

We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

  • Save Money
  • Flexible Schedule
  • Group Training
  • Customize Content
  • On-Site Training
  • Earn a Certificate
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