Root Cause Analysis

  • Overview
  • Course Content

Root Cause Analysis

Course Description

Ready to get to the root of it all? This course helps you find the key causes of recurring problems within your organization and to identify optimum solutions. In the Root Cause Analysis course, you will discover techniques to define the problem, determine the situation, analyze data, select the best solution, and evaluate improvement and follow-up results.

Course Content


  • How to identify current state when problem occurs
  • How to engage the operator in defining the out-of-control conditions
  • How to establish the facts


  • How to collect documents and other criteria for what should have happened
  • How to evaluate a controlled state


  • How to review the potential causes for nonconformance
  • How to engage the process owners by brainstorming potential root causes
  • How to put the resulting analyses into a Pareto Chart to see the trends


  • Members of the problem solving team will discuss and vote on the most likely root cause
  • How to develop a plan to move forward with the action items


  • How to make sure the action items are implemented
  • How to change the necessary baseline -- typically requires review and update of controlled documents
  • How to audit to make sure changes are sustainable

Session Details

  • Special Discounts: Register two or more people from your organization and receive a 10% group discount. Enter the coupon code MULTI at checkout. Review coupon instructions for more information.

Who Should Attend

This course is designed for quality managers, vice presidents, industrial engineers, operations managers, plant managers, plant engineers, and manufacturing and company auditors.

Manufacturing professional participating in training course

What You Will Learn

  • The team approach
  • Root cause
  • Six problem-solving steps
  • ISO 9001 requirements
  • How to elimnate chronic problems
Working professional creating process mapping flowchart on computer

How You Will Benefit

  • Notice fewer recurring problems within your organization.
  • Come to find fewer production delays.
  • Make decisions based on facts, not opinions.
  • Gain support for corrective and preventive action.
  • Develop a clear understanding to controlled condictions for your resources.
  • Taught by Experts in the Field icon
    Taught by Experts in the Field
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    Grow Your Professional Network

The course schedule was well-structured with a mix of lectures, class discussions, and hands-on exercises led by knowledgeable and engaging instructors.

- Abe Kani


We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

  • Save Money
  • Flexible Schedule
  • Group Training
  • Customize Content
  • On-Site Training
  • Earn a Certificate
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