ESL: Interpersonal Communication Skills

  • Overview
  • Requirements & Materials

ESL: Interpersonal Communication Skills

Course Description

Interpersonal Communication Skills is intended for individuals who speak English as an additional language who would like to interact more effectively in different professional contexts. Throughout the course, you will learn the importance of showing empathy, engaging in active listening, and being aware of cross-cultural differences in both verbal and nonverbal communication.  You will learn strategies for negotiating differences, providing feedback, offering suggestions, and speaking up even if it makes you step out of your cultural comfort zone. In the class you will examine case studies, participate in role plays and class discussions, and engage in self-reflection to help you on your journey of becoming a skilled communicator in the global workplace.

Requirements & Materials

Provided (student will receive)

  • All materials will be provided to the learner through the campus learning platform.

Session Details

Who Should Attend

This course is designed for individuals who speak English as an additional language  at an intermediate to advanced level.

English as a Second Language learner using a headset

What You Will Learn

  • How to show empathy
  • How to engage in active listening
  • How to manage a range of professional communication interactions more effectively
English as a Second Language learners collaborating in classroom

How You Will Benefit

  • You will be able to identify points of misunderstanding and request clarification.
  • You will be able to use verbal and nonverbal strategies to enhance your communication in professional contexts.
  • You will gain confidence in your ability to interact with others.
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  • Taught by Experts in the Field icon
    Taught by Experts in the Field

An excellent experience in learning a second language because of methodology for academics and success. In addition, you gain knowledge about other cultures through personal sharing with other classmates.

- Sandra Naranjo Betancur


We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

  • Save Money
  • Flexible Schedule
  • Group Training
  • Customize Content
  • On-Site Training
  • Earn a Certificate
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