This course is structured to prepare entry-level and supervisory-level employees in warehouse operations with a fundamental understanding of the physical, technological, process, and safety considerations of warehouse/distribution operations. Additional topics include: facility configuration, storage and handling techniques, metrics, customer service considerations, and the role of distribution operations in different industries. Includes exposure to bar-coding, picking and shipping processes, and storage and sorting systems.
Receiving, Shipping, Putaway, Picking, and Packing Clerks, Operators, Analysts, Supervisors, and Managers
Customer Service, Order Management, Warehouse, Terminal, Crossdock, and Distribution Center administrators, clerks, analysts, supervisors, and managers
Supply Chain and Logistics Managers, Analysts, Consultants, Supervisors, Technologists Planners and Engineers
Business and Systems Analysts
Supply Chain Education and Human Resource Management personnel
Distribution and Warehouse Operations Managers, Supervisors, Planners, Consultants, and Analysts
Order Management Supervisors, Managers, Analysts
How You Will Benefit
Demonstrate a fundamental understanding of the physical, technological, process and safety considerations of warehouse/distribution operations.
Explain facility configuration considerations, representative storage and handling techniques, performance metrics, customer service considerations, and the role of distribution operations in different industries.
Discuss picking and shipping processes and material handling equipment
Describe the key operations that take place within a warehouse and how they relate to each other
Discuss the different warehouse operating/ownership models
Warehousing and Its Function (6 hrs)
Receiving Goods at the Warehouse (5 hrs)
Putaway and Restocking (5 hrs)
Picking and Packing (5 hrs)
The Shipping of Goods (5 hrs)
Safe, Healthy, and Secure Working Environments (5 hrs)
Inventory Control (5 hrs)
Labor Performance Management (4 hrs)
Overview of Supply Chain Principles - Optional
Computer with speakers to access online content
Access to online course content and optional reading materials until the course end date
For Course-Related Questions
Please contact the course administrator: Tim Brown
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