The Art of Negotiation in a Face-to-Face and Virtual World

  • Overview
  • Course Content
  • Requirements & Materials
Overview

The Art of Negotiation in a Face-to-Face and Virtual World

Course Description

Increase your influence, build positive relationships, and secure the best possible outcomes for yourself, your colleagues, your customers, and your organization. By attending this highly interactive program, you’ll be able to identify different styles of negotiating, influencing, and persuading, while learning how to work across silos, and build your comfort and confidence by taking part in live negotiations with fellow participants.

Course Content

WHAT MAKES IT HARD TO GET TO YES?

  • The six foundations of negotiation
  • Zone of possible agreement
  • Persuasion styles

SPOTLIGHT ON PREPARATION: YOUR CHECKLIST

  • The four phases of negotiation
  • Bargaining styles

PROCESS AND PROBLEM-SOLVING

  • Influencing, persuading, and negotiating: finding the right mix
  • The negotiator as a storyteller

CLAIMING VALUE AND CREATING VALUE

  • Negotiating in teams

INTERNAL NEGOTIATIONS

  • Working and bargaining across silos

REVIEW OF PRINCIPLES AND SHARING OF REFLECTIONS

Requirements & Materials
Materials

Required

  • Laptop with webcam and microphone
  • Internet connection

Provided

  • Course materials (such as case studies)

Who Should Attend

This course is designed for anyone interested in developing their negotiation skills. Participants can come from all industries regardless of role or title.

Management professionals collaborating in classroom

What You Will Learn

  • Application of insights to current internal and external challenges and opportunities
  • How to build a negotiation “checklist,” with emphasis on different types of persuasion and negotiation
  • The foundations of strategic persuasion: influencing, persuading, and negotiating, with a focus on negotiating
  • How others perceive you during individual and team negotiations and how to improve and capitalize on your personal style
Adult professional raising hand to solve problem in classroom

How You Will Benefit

  • Build positive and sustainable relationships internally and externally.
  • Develop goals and strategies to yield high value outcomes.
  • Develop techniques for motivating others and learn which techniques determine consistent success.
  • Learn to identify non-verbal cues that affect performance.
  • Taught by Experts in the Field icon
    Taught by Experts in the Field
  • Grow Your Professional Network icon
    Grow Your Professional Network

Georgia Tech provides a great learning environment and also facilitates a great networking environment.

- Niki Jones
Development Administrator

TRAIN AT YOUR LOCATION

We enable employers to provide specialized, on-location training on their own timetables. Our world-renowned experts can create unique content that meets your employees' specific needs. We also have the ability to deliver courses via web conferencing or on-demand online videos. For 15 or more students, it is more cost-effective for us to come to you.

  • Save Money
  • Flexible Schedule
  • Group Training
  • Customize Content
  • On-Site Training
  • Earn a Certificate
Learn More

Want to learn more about this course?